Refund policy

Refund and return policy

We accept returns and exchanges under the following conditions :

   1. Damage or defective items : Items that are damage by defaulter arrive with a manufacturing fault are eligible for a full replacement or refund.
   2. Product discolouration : Return or replacement are accepted if the product discolours easily or shows unexpected fading within a few days of normal use.

Delivery inspection requirements

   1. Customers must inspect the product immediately upon arrival in front of the delivery man .
   2. If any major visible damage or defect is noticed at the time of delivery, please notify the delivery agent or call us immediately to ensure a seamless claim process.

How to request a return

   1.  Contact our support team at [EMAIL : dazzestudios.co@gmail.com  / Contact Number : +880 1805-774661] within 7 days of receiving your order.
   2. Provide your order details along with clear photos/videos showing the damaged or discoloured item.
   3. Once it’s approved, we will arrange a replacement or issue a full refund to your original payment method.